Massive omnichannel
communication
Manage massive and personalized omnichannel communication through SMS, voice, and interactive phone calls. Design your own interaction flows with the Flow Builder, create campaigns, and reach a large number of customers quickly and effortlessly; monitor and evaluate the performance of those campaigns with report tracking.
Communication through different channels: manage omnichannel communication with your customers.
Integration APIs with other systems and applications.
KNOWS VORTEX
Text to Speech (TTS): Convert text into speech and personalize your messages for customers.
Text to Speech (TTS): Convert text into speech and personalize your messages for customers.
Multichannel IVR: Complete management without human intervention.
With the Flow Builder, design your own interaction flows; you can combine different communication channels.
Audio Speech Recognition (ASR): processes and analyzes human voice, converting it into text.
Reports: visualize statistics and improve campaign performance.
KNOWS VORTEX
¿How it works?
Our omnichannel platform features a variety of customized and automated communication functions. We utilize Text-to-Speech (TTS) and Speech-to-Text (ASR) voice technologies to enable the conversion of text messages to speech and vice versa. Additionally, we have a database that stores variables, voices, pre-recorded audio, and response trees used in flow execution.
Revolutionize the way you communicate.
ALL SECTORS
- Create campaigns and reach out to your customers massively.
- "Contact through different channels (voice, SMS)."
- Manage the channels, track your campaigns
- Integrate your external providers with us.
¿DO YOU HAVE ANY QUESTIONS?
FAQ's
What is Vortex?
It is a dialing solution for both Voice and SMS, where you can create flows, such as surveys, and interact with calls.
What capacity do you have?
Our infrastructure’s capacity is very extensive, allowing us to accommodate all our clients without any issues.
Can it be interacted with?
You can interact with calls according to the flow set in the dial plan, such as TTS, digit insertion, ASR, etc.
Can master accounts with subaccounts for budget consumption be created?
If it is Vortex Legacy, you can create multiple organizations and assign users with the necessary roles. In Sense, you can create projects or organizations to assign voice administration roles.
CHANNELS
We are a laboratory that aims to transform your company’s communication. Our goal is to create clear, simple, and efficient solutions. We focus on understanding and utilizing the senses as fundamental tools in the communication process.
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CHANNELS