Personal Data Handling PolicyIPCOM must have written authorization for the processing of such information; once obtained, as the data controller, it informs about the general guidelines in this regard.
IPCOM may use personal data for:
Execute the existing contractual relationship with its clients, suppliers, and workers, including the payment of contractual obligations.
Provide the services and/or products required by its users.
Inform about new products or services and/or changes to them.
Evaluate the quality of service.
Conduct internal studies on consumption habits.
Send to physical, electronic, cellular, or mobile device mail, via text messages (SMS and/or MMS), or through any other analog and/or digital means of communication created or to be created, commercial, advertising, or promotional information about products and/or services, events, and/or commercial or non-commercial promotions, in order to promote, invite, direct, execute, inform, and in general, carry out commercial or advertising campaigns, promotions, or contests, carried out by IPCOM and/or by third parties.
Develop the process of selection, evaluation, and employment engagement.
Support internal or external audit processes.
“Record information of active and inactive employees and/or retirees in IPCOM’s databases.
Those indicated in the authorization granted by the data subject or described in the respective privacy notice, as applicable.
Provide, share, send, or deliver your personal data to IPCOM’s affiliated, related, or subsidiary companies located in Colombia or any other country in the event that such companies require the information for the purposes indicated here.
Regarding the data collected directly at security points, those taken from the documents provided by individuals to security personnel, and those obtained from security devices, these will be used for the security purposes of individuals, IPCOM’s assets, and facilities, and may be used as evidence in any type of process.
There is express authorization to do so.
It is necessary to provide our services and/or products.
It is required or permitted by law.
IPCOM may subcontract third parties for the processing of certain functions or provision of services, in which it is necessary to process personal information or provide personal information to third parties. Confidentiality agreements shall be established where the need to protect such personal information with appropriate security measures is stipulated.
Rights of data subjects
The holders of personal data themselves or through their representative and/or attorney-in-fact or their successor in title may exercise the following rights with respect to the personal data that are processed by IPCOM.
Right of access: under which you can consult the personal data that is under the control of IPCOM.
Right to update, rectification and deletion: Under which you can request updating, rectification and/or deletion of the personal data being processed, in such a way that the purposes of the treatment are satisfied.
Right to request proof of authorization: except in events in which, according to current legal regulations, authorization is not required to carry out the treatment.
Right to be informed regarding the use of personal data.
Right to file complaints with the competent authorities: for violations of the provisions of current regulations on the processing of personal data.
Right to require compliance with orders issued by the competent authorities.
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