IPCOM provides corporate customers with solutions and multi-channel technology services supported by video, artificial intelligence, social networks, voice, and text.
We are committed to quality when delivering our services; the continuous improvement of our management systems; the security of the information we manage; the compliance to applicable laws; the development of our human talents; the productivity in our organization; and the increase of our customer’s satisfaction.
QUALITY GOALS DECLARATION
1. To reduce claims and complaints
2. To ensure effectively corrective measurements and improvements
3. To guarantee the information security
4. To comply with legal requirements
5. To increase our team’s competences
6. To increase customer satisfaction
7. To diminish reprocessing