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IPCOM

Biannual
Customer Satisfaction Survey

Your experience with IPCOM is our best tool for improvement. This survey takes less than 3 minutes.

01 · Customer Information
02 · Service Evaluation
1
Rate your overall experience with IPCOM
Drag to rate — 1 very poor, 10 excellent
😞 Very poor🌟 Excellent
2
How satisfied are you with the quality and stability of our services?
Drag to rate — 1 very poor, 10 excellent
5
1 — Very poor10 — Excellent
3
How do you rate the response time and effectiveness of our CNOC / technical support?
Drag to rate — 1 very poor, 10 excellent
5
1 — Very poor10 — Excellent
4
How do you rate communication regarding incidents and requests?
Drag to rate — 1 very poor, 10 excellent
5
1 — Very poor10 — Excellent
03 · Trust & Security
5
How much confidence do you have that IPCOM protects your personal data and sensitive business information?
Drag to rate — 1 no confidence, 10 full confidence
5
1 — No confidence10 — Full confidence
6
Does the fact that we hold ISO 9001 and ISO 27001 certifications increase your sense of confidence and trust in our services?
Select an option
04 · Loyalty & Comments
7
How likely are you to recommend IPCOM as a strategic partner?
NPS — 0 not likely at all  |  10 very likely
😞 Not likely🚀 Very likely
8
Is there anything else you would like to share with us?
Improvements, future needs, pain points or specific suggestions (optional)

🔒 Your responses are confidential

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Your feedback helps IPCOM improve your experience.


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